Skip to content

Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

class="title title--small title--center title--red mb-8 xs:mb-6">

Latest News from Fabian

alban-pod-office-seating-pod-with-canopy1-768×491 (1)

Creating Private Spaces in the Modern Open Plan Office Environment

The popularity of shared, open plan office spaces has increased significantly in the past decade, gradually replacing cubicles as the... Read More

sgb-2-768×576

JB Commercial Furniture Top Tips for Maintaining Frequently Used Bar & Restaurant Furniture

Commercial Furniture is designed to withstand the many stresses and strains placed upon it in busy venues. Excessive use and... Read More

sofabed

Contract Sofa Bed Buying Guide

Commercial Sofa Beds are a great way to incorporate additional sleep space solutions into hotels, B&Bs, serviced accommodation, guest houses, holiday... Read More

commercial-post-header (1)

Refurbing a Restaurant on a Budget

A simple refurbishment can make all the difference to a restaurant, pub or café and doesn’t have to cost the... Read More

teak-set-1-768×547

Tips for Maintaining Teak Outdoor Furniture

Teak Outdoor Furniture is a popular choice of wooden outdoor furniture in both domestic gardens and commercial venues. This is... Read More

combine_images

Tips for Maintaining Upholstered Contract Furniture

For style, comfort and luxury, upholstered furniture in commercial settings is great to provide an ambience and real allure to... Read More

p1716-cruz-both

Spotlight on Premier Collection Luxury Contract Furniture Range

This month we are placing the spotlight on our Premier range of Luxury Contract Furniture. The inspiration behind this collection... Read More

outdoor-dining-1-e1490626508454

Spring has Sprung – Getting Venues Ready for Outdoor Dining

Spring is in the air, and with the promise of longer days and warmer weather, it’s that time of year... Read More

commercial-post-header

Commercial & Domestic Grade Furniture – What’s the difference?

Whether you’re opening up a new restaurant, renovating your cafe or giving your hotel reception area a facelift.. you are... Read More

office-furniture-header

What to Consider When Buying Office Furniture

When creating the office space for your business, there are so many elements to consider. It’s long been recognised that the... Read More