Services | Contract Furniture, Design & Fit Out | JB Commercial

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Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Kennet Equipment Leasing f Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

Our Services

We offer a wide range of bespoke services to help you throughout your project, from the supply of contract furniture to commercial design and fit out!

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Bespoke Commercial Furniture

Our team offer a wide range of commercial furniture in numerous finishes, fabrics and styles. Our selection is so extensive, that we don't just supply businesses requiring gener...

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Consultation & Project Management

Any project, large or small can be a stressful experience. We understand that down-time as a cafe, restaurant, bar, office or hotel can be costly and problematic for you and you...

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Fit Out & Refurbishment

JB Commercial has an enviable history of fit-outs and refurbishments for a variety of clients. We have re-designed offices, schools and commercial premises, we have turned cramp...

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Furniture Delivery & Installation

Though a standard furniture delivery service is the choice of many, our team understand that sometimes only a White Glove Service will do. Instead of the traditional delivery mo...

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Space Planning

We understand that making the best use of your space can be a daunting prospect, and it can be hard to visualise what furniture & layout will work best for your venue. Fr...

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