Frequently Asked Questions

Marble Table Tops

Can marble table tops be cut to size for my space?

Yes, marble table tops can be cut to size, making them ideal for bespoke l Read more..
Are marble table tops a good option for busy restaurants and cafés?

Marble table tops are a popular choice for restaurants and cafés due to t Read more..
What is the difference between a marble table top and slab?

A marble slab is the raw material, typically larger and uncut, while a mar Read more..

Banquette & Bench Seating

Is banquette seating a good space-saving option for restaurants?

Banquette seating is an effective way to maximise space, particularly in s Read more..
What are the benefits of booth or banquette seating in commercial spaces?

Booth and banquette seating offer a more comfortable and private dining ex Read more..
What is the difference between bench seating and banquette seating?

Bench seating is typically a standalone piece that can be moved, while ban Read more..
Is bench seating suitable for pubs and restaurants?

Yes, bench seating works well in pubs and restaurants, especially in space Read more..

Restaurant Furniture & Seating

What type of seating works best for restaurants?

A combination of seating types usually works best, including dining chairs Read more..
How do I choose the right seating for a restaurant or café?

Start by considering your layout, footfall, and customer experience. Choos Read more..
What should I consider when buying restaurant chairs?

Look for chairs that are durable, easy to clean, and suitable for your spa Read more..

Bar Stools & Poseur Tables

How do I choose the right bar stools for a commercial space?

Choose bar stools based on height, durability, and usage. In high-traffic Read more..
What is the best height for bar stools and poseur tables?

Bar stools should be proportionate to the height of the table to ensure co Read more..
What is a poseur table and where is it typically used?

A poseur table is a taller table designed for standing or use with bar sto Read more..
Are poseur tables suitable for bars, pubs and restaurants?

Yes, poseur tables are widely used in bars, pubs, and restaurants. They ar Read more..

Sofas & Soft Seating

How do I choose the right commercial sofa for my business?

Focus on durability, fabric choice, and how the sofa will be used. High-tr Read more..
What should I look for when buying a commercial sofa?

Look for strong construction, commercial-grade upholstery, and materials t Read more..
Can JB commercial furniture be customised to fit my space?

Yes, JB Commercial offers made to measure options, including bespoke soft Read more..

Outdoor Furniture

What should I look for when choosing outdoor furniture for commercial use?

Outdoor furniture should be durable, weather-resistant, and easy to mainta Read more..
What’s the difference between indoor and outdoor stacking chairs?

Outdoor stacking chairs are designed to withstand weather conditions, usin Read more..
What are the benefits of outdoor stacking chairs?

Outdoor stacking chairs are practical and space-saving. They can be easily Read more..
Are stacking chairs a good option for commercial spaces?

Yes, stacking chairs are a versatile option for commercial spaces. They ar Read more..

Office Furniture

What should I look for in commercial office furniture?

Commercial office furniture should prioritise comfort, functionality, and Read more..

General Commercial Furniture

What makes furniture suitable for commercial use?

Commercial furniture is designed to withstand frequent use in environments Read more..
Do I need fire safety compliant furniture for commercial spaces?

Yes, commercial furniture in the UK often needs to meet fire safety standa Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..