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Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

Search results

9 Search results found for "envoy"

Envoy Corner Desk – cantilever frame

The Envoy Corner Ergonomic desk and range of desking is perfect solution to those who are budget conscious whilst being style… Read More

Envoy Straight Desk

The Envoy Straight Desk & range of desking is perfect solution to those who are budget conscious whilst keeping style &… Read More

Envoy Filing Cabinet – Various Heights

The Envoy Filing Cabinets come in various finishes and three different heights to suit your needs. The Envoy range is a… Read More

Envoy Side Filer

The Envoy Side Filer comes in various finishes to suit your needs. The Envoy range is a perfect solution to those… Read More

Envoy Bookcases – Various Heights

The Envoy Bookcases and range of desking & storage is perfect solution to those who are budget conscious whilst being style… Read More

Envoy Double Door Cupboard – Various Heights

The Envoy 2 Door Cupboard and range of desking & storage is perfect solution to those who are budget conscious whilst… Read More

Envoy Desk High Pedestal

The Envoy Pedestals and range of desking is perfect solution to those who are budget conscious whilst being style & quality… Read More

Envoy Under-Desk Mobile Pedestal

The Envoy Pedestals and range of desking is perfect solution to those who are budget conscious whilst being style & quality… Read More

New arrivals JB Commercial Furniture

JB Commercial Furniture: New and back In Stock!

...furniture releases. Meet the re-vamped Envoy office furniture range The Envoy is our ‘office basics’ range by name, but it’s certainly… Read More