Skip to content

Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

class="title title--small title--center title--red mb-8 xs:mb-6">

Latest News from JB Admin

Resized Blog post

Win a Winged Armchair

You could be in with a chance of winning an armchair from our Artiste Premier Collection Range. Simply answer the... Read More

Does your furniture meet UK Fire Regulations and Crib 5 standards?

For any commercial furniture acquired, we recommend that due diligence is met and checks are done before purchasing to ensure... Read More

Ideal office furniture for returning to the office

With the most recent news that government restrictions will end on Thursday 24th, many business owners may now be looking... Read More

AdobeStock_212456845

CAT B Suppliers to the Design & Fit Out Sector

The core of our business function at JB Commercial Furniture is in selling and supplying direct to the end user,... Read More

dining-al-fresco-mood-board

Dining Alfresco – Bringing Your Interior Style Outdoors

We are sure you don’t need us to tell you that summer has finally arrived here in the UK –... Read More

mega-menu-main

Hottest Seats In The House – Booth, Banquet & Fixed Seating

We don’t know about you, but when we arrive at a restaurant or bar, we head straight for the hottest... Read More

lakers-header-image

Airport Lounges – How To Choose The Right Furniture

Airports seem to be a crowd splitter. To some the thought of going to an Airport can evoke feelings of... Read More