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Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

Search results

21 Search results found for "rope"

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Santiago Stacking All Weather Rope Bar Stool

The Santiago All Weather Rope Bar Stool is made with a synthetic rope along with a complementing seat cushion for total… Read More

Santiago Stacking All Weather Rope Armchair

The Santiago All Weather Rope Armchair is made with a synthetic rope along with a complementing seat cushion for total comfort.… Read More

Cabo Stacking All Weather Rope Side Chair

...and a synthetic rope effect weave. The Cabo stacks 8 high for ease of use and storage. With the eye catching… Read More

Cabo All Weather Rope Bar Stool

The Cabo is high quality bar stool made with an aluminium frame and a synthetic rope effect weave. With the eye… Read More

Reus Stacking All Weather Rope Armchair

The Reus All Weather Rope Armchair is stackable up to 4 high and is made from a gorgeous polyester woven rope… Read More

Cadiz Rope Stacking All Weather Armchair

...made from a gorgeous rope effect seat and backrest with aluminium frame for total comfort, durability and support – as well… Read More

Cadiz Rope Stacking All Weather Side Chair

...is made from a gorgeous rope effect seat and backrest with aluminium frame for total comfort, durability and support – as… Read More

Elorrio Stacking All Weather Rope Armchair

The Elorrio All Weather Armchair is stackable up to 4 high and is made from a gorgeous polyester woven rope backrest… Read More

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Morzine All Weather Rope Weave Sofa & Armchair Set

The Morzine outdoor set comprises of 1 Morzine Armchair & 1 Morzine Sofa. Purchasing a set works out cheaper than purchasing… Read More

Morzine All Weather Rope Weave Sofa

The Morzine 2 Seat Sofa features a rope effect twisted & woven backrest along with a textured powder coated metal frame… Read More

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